Customer service & FAQ

Answers to the most frequently asked questions can be found in the explanation of our web store and the ordering process shown below. If you have not been able to find an answer to your question or if you have a specific question for our employees, you can contact us via the following means of communication:

Message Center

On the right side of this page you will find a form that you can use to contact our customer service. When you press the "Send" button a message will be sent to our customer service, you will receive a notification by e-mail when the message has arrived. We will do our best to respond to your message within 24 hours, also during the weekend.


Our customer service can be reached via e-mail. You can contact us via the following e-mail address: [email protected].
We will do our best to answer your e-mail within 24 hours, also during the weekend.


If you want direct contact, you can also call us. The telephone number where we can be reached is:


We can also be reached on mobile via WhatApp or SMS on the following telephone number:

Social media
You can contact us through DM on the socials Facebook, Instagram en Twitter.

Mailing address

If you want to contact us by mail, please do at:

A-weg 25
9581AL Musselkanaal
The Netherlands


Frequently asked questions

1 Payment
2 Order
3 Shipping
4 Returns
5 Archive section